Privacy Policy

Last updated: March 1, 2026

This Privacy Policy explains how Touchpoint Ventures LLC (“Touchpoint Ventures,” “TPV,” “we,” “us,” or “our”) collects, uses, and shares personal information when you visit https://touchpointventures.com or use our services (the “Services”).

If you do not agree with this policy, please do not use our Services.
Questions can be directed to hello@touchpointventures.com.

1. Information We Collect

Information you provide

We may collect personal information that you voluntarily provide, including:

Name
Email address
Phone number
Business or company details
Messages submitted through forms, email, or chat

Information collected automatically

When you visit our website, we may automatically collect:

IP address
Browser and device information
Pages visited and usage activity
Referring URLs
Cookie identifiers
Approximate location derived from IP address

2. How We Use Your Information

We use personal information to:

Provide and deliver our Services
Create and manage client accounts
Communicate with you and respond to requests
Send service-related messages
Send marketing communications if you opt in
Improve our website, services, and user experience
Maintain security and prevent fraud
Comply with legal obligations

3. SMS Text Messaging & Consent

If you provide your phone number and opt in, Touchpoint Ventures may send SMS messages related to:

Customer support and service updates
Appointment reminders and account notifications
Marketing or promotional messages (only if you opt in)

Message frequency may vary. Message and data rates may apply.

Opt-out

You may opt out at any time by replying STOP.
For assistance, reply HELP or email hello@touchpointventures.com.

Required non-sharing disclosure

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Share Information

We do not sell personal information.

We may share information only as necessary to operate our business, including with:

Service providers that help us deliver the Services (e.g., hosting, analytics, CRM, messaging platforms)
Payment processors
Professional advisors (legal, accounting)
Government or law enforcement when required by law
Parties involved in a business transaction such as a merger or acquisition

5. Cookies, Analytics & Remarketing

We use cookies and similar technologies (including pixels) to:

Ensure proper website functionality
Analyze website usage and performance
Measure marketing effectiveness
Display Touchpoint Ventures advertisements to users who previously visited our website

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

6. Client Accounts

Clients may be provided access to systems we configure or manage (including CRM and messaging tools). Information within these accounts is used solely to provide contracted services.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide the Services
Maintain business records
Comply with legal obligations
Resolve disputes and enforce agreements

When no longer needed, information is deleted or anonymized where reasonably possible.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Services are not intended for children under 18, and we do not knowingly collect personal information from children.

10. Your Privacy Rights

Depending on your location, you may have rights to:

Request access to your personal information
Request correction or deletion
Opt out of marketing communications

To exercise your rights, contact hello@touchpointventures.com.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by the “Last updated” date at the top of this page.

12. Contact Information

Touchpoint Ventures LLC
Email: hello@touchpointventures.com